1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

• Name
• Email address
• Phone number
• Company name
• Billing details
• Project-related files and communication

B. Automatically Collected Data

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the site
• Referral URLs

C. Cookies & Tracking

We use cookies and similar technologies (like Google Analytics) to improve your experience. You may disable cookies via your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and manage our services
• Communicate with you about projects or inquiries
• Process transactions
• Improve our website and services
• Send newsletters or promotional emails (only if you opt in)

3. How We Share Your Information

We do not sell or rent your data. We may share information with:

• Trusted service providers (e.g., payment processors)
• Law enforcement or regulatory bodies when required by law
• Internal staff working on your project (under strict confidentiality)

4. Your Rights

Depending on your region, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Opt out of marketing communications

To exercise your rights, please contact us at Support@itpuff.com

5. Data Retention

We retain your information only as long as necessary for business or legal purposes. You may request deletion at any time.

6. Security

We use industry-standard measures to protect your data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

This site is intended for users who are 18 years or older or of legal age to enter into a binding contract. Users aged 13–17 may only use the site under the supervision and account of a parent or legal guardian. Children under 13 are not permitted to use our services. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such data, please contact us at support@itpuff.com for immediate removal.

9. Email Collection & Usage

We collect your email when you:

• Submit a contact form
• Request a quote
• Subscribe to our newsletter
• Engage with us for a project

We use your email address to:

• Respond to inquiries or service requests
• Send project updates and important notices
• Share relevant offers, newsletters, or service information (only if you opt-in)

You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly at support@itpuff.com. We never sell or rent your email address to third parties.

10. B2B Outsourcing & White-Label Clients

For agencies and businesses outsourcing services to IT Puff:

• All client data shared with us (including brand assets, client names, project content, etc.) is handled with strict confidentiality.
• We act as a subcontracted service provider and do not claim authorship or ownership of work done under white-label agreements.
• Our team members and contractors working on your projects are bound by Non-Disclosure Agreements (NDAs).
• You retain all intellectual property rights to the deliverables unless otherwise agreed in writing.
• IT Puff will not contact your clients directly unless explicitly authorized.
• We reserve the right to display completed work in our portfolio and marketing materials. However, we fully respect confidentiality — if you request that certain projects (or all work done under your account) remain private, we will honor that and exclude them from our portfolio.

Please contact us if you require a custom NDA or outsourcing agreement for your agency.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Your continued use of our services means you accept the changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

📧 Email: support@itpuff.com
🌐 Website: www.itpuff.com